He downloaded the portable zip 64bit for his Windows one hour ago, extracted it and put it in his documents while following the Wiki's advices "Extract the downloaded archive. We suggest C:\Minetest\, C:\Games\Minetest\ or %USERPROFILE%\Documents\Minetest\. It doesn't matter where, as long as you have read/write access. Do NOT save to C:\Program Files\ or similar, as it will cause problems (no write access)."
Then try to create a solo world : choose a name, use default mapgen v7 and launch the process. Some warning were on the windows while waiting to the world creation and it failed at the end with this debug file he transferred me :
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2016-12-25 12:50:09: WARNING[Main]: BanManager: creating C:\Users\Maël\Desktop\minetest-0.4.15-win64\bin\..\worlds\segsehr\ipban.txt
2016-12-25 12:50:09: WARNING[Main]: NodeDefManager: Ignoring CONTENT_IGNORE redefinition
2016-12-25 12:50:09: WARNING[Main]: Field "tile_images": Deprecated; new name is "tiles".
2016-12-25 12:50:09: WARNING[Main]: Field "tile_images": Deprecated; new name is "tiles".
2016-12-25 12:50:09: WARNING[Main]: Field "tile_images": Deprecated; new name is "tiles".
2016-12-25 12:50:09: WARNING[Main]: Field "tile_images": Deprecated; new name is "tiles".
2016-12-25 12:50:09: WARNING[Main]: Field "tile_images": Deprecated; new name is "tiles".
2016-12-25 12:50:09: WARNING[Main]: Field "tile_images": Deprecated; new name is "tiles".
2016-12-25 12:50:09: WARNING[Main]: Field "tile_images": Deprecated; new name is "tiles".
2016-12-25 12:50:09: WARNING[Main]: Field "tile_images": Deprecated; new name is "tiles".
2016-12-25 12:50:09: WARNING[Main]: Field "tile_images": Deprecated; new name is "tiles".
2016-12-25 12:50:09: WARNING[Main]: Field "tile_images": Deprecated; new name is "tiles".
2016-12-25 12:50:09: WARNING[Main]: Field "tile_images": Deprecated; new name is "tiles".
2016-12-25 12:50:09: WARNING[Main]: Field "tile_images": Deprecated; new name is "tiles".
2016-12-25 12:50:09: WARNING[Main]: Field "tile_images": Deprecated; new name is "tiles".
2016-12-25 12:50:09: [Main]: experimental modname="experimental"
2016-12-25 12:50:09: [Main]: experimental modpath="C:\\Users\\Maël\\Desktop\\minetest-0.4.15-win64\\bin\\..\\games\\minimal\\mods\\experimental"
2016-12-25 12:50:09: [Main]: experimental worldpath="C:\\Users\\Maël\\Desktop\\minetest-0.4.15-win64\\bin\\..\\worlds\\segsehr"
2016-12-25 12:50:09: ERROR[Main]: NodeResolver: failed to resolve node name 'mapgen_river_water_source'.
2016-12-25 12:50:09: ERROR[Main]: NodeResolver: failed to resolve node name 'mapgen_river_water_source'.
2016-12-25 12:50:09: ERROR[Main]: NodeResolver: failed to resolve node name 'mapgen_river_water_source'.
2016-12-25 12:50:09: ACTION[Main]: .__ __ __
2016-12-25 12:50:09: ACTION[Main]: _____ |__| ____ _____/ |_ ____ _______/ |_
2016-12-25 12:50:09: ACTION[Main]: / \| |/ \_/ __ \ __\/ __ \ / ___/\ __\
2016-12-25 12:50:09: ACTION[Main]: | Y Y \ | | \ ___/| | \ ___/ \___ \ | |
2016-12-25 12:50:09: ACTION[Main]: |__|_| /__|___| /\___ >__| \___ >____ > |__|
2016-12-25 12:50:09: ACTION[Main]: \/ \/ \/ \/ \/
2016-12-25 12:50:09: ACTION[Main]: World at [C:\Users\Maël\Desktop\minetest-0.4.15-win64\bin\..\worlds\segsehr]
2016-12-25 12:50:09: ACTION[Main]: Server for gameid="minimal" listening on 0.0.0.0:52105.
2016-12-25 12:50:10: ERROR[Server]: An unhandled exception occurred: Failed to open SQLite3 database file C:\Users\Maël\Desktop\minetest-0.4.15-win64\bin\..\worlds\segsehr\map.sqlite: unable to open database file
2016-12-25 12:50:10: ERROR[Server]: In thread 1a58:
2016-12-25 12:50:10: ERROR[Server]: /home/stefan/mt-build/build/minetest_64/minetest/src/server.cpp:73: run: A fatal error occured: Failed to open SQLite3 database file C:\Users\Maël\Desktop\minetest-0.4.15-win64\bin\..\worlds\segsehr\map.sqlite: unable to open database file
2016-12-25 12:50:10: ERROR[Server]: Debug stacks:
2016-12-25 12:50:10: ERROR[Server]: DEBUG STACK FOR THREAD 1a58:
2016-12-25 12:50:10: ERROR[Server]: #0 run
2016-12-25 12:50:10: ERROR[Server]: DEBUG STACK FOR THREAD 1e48:
2016-12-25 12:50:10: ERROR[Server]: #0 main
2016-12-25 12:50:10: ERROR[Server]: DEBUG STACK FOR THREAD 30a8:
2016-12-25 12:50:10: ERROR[Server]: #0 run
2016-12-25 12:50:10: ERROR[Server]: DEBUG STACK FOR THREAD 3388:
2016-12-25 12:50:10: ERROR[Server]: #0 run
He tried with other mapgens, simple world name, but nothing work.
Then we try to connect to a server where I play regularly and it worked. So he's unable to create and play on a world by himself. Do you have an idea to help him ?