Opening up the game crash

[timjetsteel]

This on my mate's pc and he screenshared on skype and this happens:
the black screen pops up (the cmd one, don't know what it's called).
Then an error after a few secs comes up saying that Minetest has crashed - "Signature p minetest.exe - Offset 00019af2"
".minetest.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
any help please?

[Topywo]

This on my mate's pc and he screenshared on skype and this happens:
the black screen pops up (the cmd one, don't know what it's called).
Then an error after a few secs comes up saying that Minetest has crashed - "Signature p minetest.exe - Offset 00019af2"
".minetest.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
any help please?

Windows (version?) --> Where/what download and what minetest version? --> Maybe it will help your your mate to download/install a version from PilzAdam http://forum.minetest.net/viewtopic.php?id=4547 , Sfan5 http://forum.minetest.net/viewtopic.php?id=1523 , xyz http://forum.minetest.net/viewtopic.php?id=4240 or Fess http://forum.minetest.net/viewtopic.php?pid=93696#p93696 .

Linux --> Try a build from VanessaE http://forum.minetest.net/viewtopic.php?id=5515 or build it yourself https://github.com/minetest/minetest

The links (except the last) are from the forum - general discussion . I didn't check if the latest builds are in the first or last post.

Or he could try a build from the minetest.net - downloads